Post by account_disabled on Mar 7, 2024 19:09:37 GMT 12
The stages where ideation is needed. Async comms saves so much time and clients thus far have loved it. Loom wrote a great article on when to use async and why. Advertisement .Communication Tips After the Engagement Image showing athlete crossing the finish line Photo by Pietro Rampazzo If youre not checking in with past clients after the first month to see how things are progressing youre missing out on a source of more work. Always followup and try to keep in contact assuming the project went well.
Even if they dont have anything to work on directly they may Country Email List know someone who does so its worth keeping your name in their subconscious. How do you ask for a referral or follow up without sounding pushy or annoying Heres an example of a follow up that generated a new project with a clients colleague Example of email referral request Bonus Communication Tips . Set Expectations Early and Often Although its easier to let things happen and deal with the ramifications later this can erode client confidence and make your job harder in the long run. A client shouldnt have to ask what to expect next. Especially things related to your process or milestones.
Never Make Assumptions As a pro a lot so its easy to gloss over things that seem obvious to you but remain ambiguous to the client. Always read back something youve written or created and make sure youre not making assumptions about the recipients knowledge. . Show Dont Tell Wherever possible show exactly what you mean. This might be a video walkthrough or a quick screen grab with annotations. This can save a lot of back and forth and immediately make your communication clearer. . Consider Their Personality Some people like sharp short communication. Others need more detail. Two ways thatll help you with this Learn who youre dealing with use LinkedIn profiles or something like CrystalKnows Within emails create a summary.
Even if they dont have anything to work on directly they may Country Email List know someone who does so its worth keeping your name in their subconscious. How do you ask for a referral or follow up without sounding pushy or annoying Heres an example of a follow up that generated a new project with a clients colleague Example of email referral request Bonus Communication Tips . Set Expectations Early and Often Although its easier to let things happen and deal with the ramifications later this can erode client confidence and make your job harder in the long run. A client shouldnt have to ask what to expect next. Especially things related to your process or milestones.
Never Make Assumptions As a pro a lot so its easy to gloss over things that seem obvious to you but remain ambiguous to the client. Always read back something youve written or created and make sure youre not making assumptions about the recipients knowledge. . Show Dont Tell Wherever possible show exactly what you mean. This might be a video walkthrough or a quick screen grab with annotations. This can save a lot of back and forth and immediately make your communication clearer. . Consider Their Personality Some people like sharp short communication. Others need more detail. Two ways thatll help you with this Learn who youre dealing with use LinkedIn profiles or something like CrystalKnows Within emails create a summary.